Both models of MobiCam are equipped with a convenient LED indicator light on the front, beneath the camera lens. This light is helpful when pairing or troubleshooting your MobiCam. Below you will find the meaning for the color and pattern of these lights.
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MobiCam Multi-Purpose (Item #70200)
- Green/red: Startup
This two-toned color will display as MobiCam starts up. Camera will not respond to sound wave or reset button during startup. This color will display temporarily anytime MobiCam is first plugged in to a power source. - Red: Not connected
- If a red light is showing and blinking slowly, this indicates that MobiCam is not connected to WiFi or paired to your MobiCam app account.
- If a red light is showing and blinking rapidly, this indicates that the connection and pairing process has begun, but is not complete yet. - Green: Connected
- If a green light is showing and blinking rapidly, this indicates that the connection and pairing process is almost complete.
- If a green light is showing and blinking slowly, this indicates that MobiCam has all necessary permissions to connect to your WiFi, but is having trouble maintaining a stable connection. Please read about how to troubleshoot this issue here.
- If a green light is showing and is solid, great! This indicates that your MobiCam is connected to your WiFi and paired to your MobiCam app account. You should be able to navigate to the MobiCam app's main IP Camera page and tap on the still image to view your MobiCam's live video feed.
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MobiCam HDX (Item #70196 / 70196-SK)
MobiCam HDX's indicator is always blue.
During initial setup:
- If the light is blinking slowly, this indicates that MobiCam is not connected to WiFi or paired to your MobiCam app account.
- If the light is blinking rapidly, this indicates that the connection and pairing process has begun and should almost be complete.
- If the light is solid, great! This indicates that your MobiCam is connected to your WiFi and paired to your MobiCam app account. You should be able to navigate to the MobiCam app's main IP Camera page and tap on the still image to view your MobiCam's live video feed.
During troubleshooting (camera previously setup and functioning correctly):
- If the light is blinking, this indicates that MobiCam has all necessary permissions to connect to your WiFi, but is having trouble maintaining a stable connection. Please read about how to troubleshoot this issue here.
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