Smart Pill Dispenser Short FAQ Board

What are the benefits of the Smart Pill Dispenser?	When paired to the MOBI App it allows users to set up to 9 daily alarms and releases to keep up with a daily medication regimen. One of the best features of this device is that caregivers and/or family can receive direct notifications when the device has been tilted by the patient, ensuring that the pills have been taken out of the machine.
What MOBI App does the Pill Dispenser pair with?	The MOBI Smart App
Where can I purchase a Pill Dispenser?	Online at walmart.com or in stores at Walmart
How much medication does the Pill Dispenser hold?	The Smart Pill Dispenser has 28 slots, each with the capacity to hold up to 35 pieces of Aspirin pills
Does it have a lock so that pills can't be taken ahead of time?	The Smart Pill Dispenser comes with a key to physically lock the device (if necessary) to avoid medication abuse or loss
Do I have to pair it to a MOBI App to use this device?	No. The Smart Pill Dispenser will operate as designed whether paired to the MOBI Smart App or not
How long do the pills stay available to take?	Up until the next alarm. For example, if you set the alarm to go off every morning at 8, the pills in that slot will remain available until the next morning at 8. If you set the alarm to go off every few hours, then you would need to empty that slot/take the pills before the next alarm, or the wheel will move and you won’t be able to go back to that slot.
Can the alarm be silenced?	Yes. You can modify the settings to mute the alarm, and have a lights only alert
Can you use an AC adapter with this device?	Yes, the device is provided with a USB-A to USB-C cable and AC adapter. The USB-C cable is also plugged in perpendicular to the bottom of the device, so as to ensure it won't be easily unplugged.
How often do you have to change the batteries?	Battery life depends on alarms settings; the more often the alarm goes off, the more often batteries need to be changed. Currently, we suggest to plug in the device along with inserting batteries. Our cable allows for the device to remain on a flat surface without any cable bump.
Does the dispenser retain time/Alarm setting when changing batteries?	When batteries are removed or changed the device will have to be reset
How many different times per day can this be programmed to release pills?	It can be programmed to release once to nine times per day. Times could be directly programmed within the app, so as to not have only per hour, two hours, etc.
If a pill is ok to be taken within a certain time frame after the alarm, how can I let my device know?	You could set a "Timeout Duration" alarm within your device settings; this will ensure your notifications will not say "Dosage missed," but rather the device and app know that the dosage is yet to be taken.
What happens when you miss the alarm? Is there a timeframe window or does it just go to the next alarm setting?	The alarm will continue to sound off until the pills are out, and sends notifications to you and/or anyone else that is set up to receive notifications. The dispenser automatically rotates each time it is set to dispense the pills. If you haven't taken the pills, it will remain on that slot until the next set alarm.
Where is the Pill Dispenser made?	The Mobi Smart Pill Dispenser is made in China
What is the warranty period for this device?	The warranty period for the Pill Dispenser is 90-days