Question: What are the benefits of the Smart Scale? |
Answer: The MOBI Smart Weighing Scale tracks multiple users BMI, Body Fat, Water Content, Muscles, Calories (KCAL), Bone Mass Body Score, Fat-Free Body Weight, Visceral Fat (Grade) Protein, Body Type, and Metabolic age. When paired to the App it can be shared easily with family or your doctor |
Question: Where can I purchase a Smart Scale? | Answer: Online or In-store at Walmart, Target, Best Buy, and Amazon. Also, online at www.getmobi.com |
Question: What App does this scale pair with? | Answer: The MOBI Smart App |
Question: Is this device compatible with a Windows 10 Computer? | Answer: No. The Smart Wi-Fi Scale is compatible with Android and IOS mobiles and tablets only |
I have a dual-band router, will the scale pair with a 5G Wi-Fi network? |
Because you have a dual-band router, there should also be a 2.4 GHz band available; tri-band and mesh routers also have 2.4 GHz bands, so despite there being a 5 GHz band, connection should be possible for all. To learn more on 2.4 GHz Wi-Fi, click here.
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What is the max weight limit for this scale? | The Smart Wi-Fi Scale has a body weight range of 5-180 kg (9-396 lbs.) |
How do I shut the scale off | The Smart Scale has an automatic ON/OFF power sensor to facilitate the use of the scale |
How will I know when the batteries need changing? | There is a low batter indicator to notify when its time for batteries to be changed |
Do I have to pair my phone with the App to use the scale? |
No. The Smart Wi-Fi Scale will operate with or without the App. Pairing with the app allows you to track your weight information and share with family or your healthcare provider |
How many users can use one device? | The Smart Scale tracks up to 10 user profiles |
Are there cleaning products to clean the top of the scale? | Yes. They will be offered for sale on our website. We will let you know when they are available |
Is the scale visible at night/usable for visually challenged? | Yes. The scale has an LED display which provides a backlight to be clearly visible in darkness |
Can you operate the scale while wearing shoes or socks? | No. The Smart Scale needs skin contact to properly measure all 13 essential measurements |
What is the warranty on the Smart Scale? | The Smart Wi-Fi Scale has a 90-day warranty |
Where was the Smart Scale made? | The Smart Wi-Fi Scale was made In China |
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