|Question: What are the benefits of the Smart Scale?
||Answer: The MOBI Smart Weighing Scale tracks multiple users BMI, Body Fat, Water Content, Muscles, Calories (KCAL), Bone Mass Body Score, Fat-Free Body Weight, Visceral Fat (Grade) Protein, Body Type, and Metabolic age. When paired to the App it can be shared easily with family or your doctor
|Question: Where can I purchase a Smart Scale?||Answer: Online or In-store at Walmart, Target, Best Buy, and Amazon. Also, online at www.getmobi.com|
|Question: What App does this scale pair with?||Answer: The MOBI Smart App|
|Question: Is this device compatible with a Windows 10 Computer?||Answer: No. The Smart Wi-Fi Scale is compatible with Android and IOS mobiles and tablets only|
|I have a dual-band router, will the scale pair with a 5G Wi-Fi network?||
Because you have a dual-band router, there should also be a 2.4 GHz band available; tri-band and mesh routers also have 2.4 GHz bands, so despite there being a 5 GHz band, connection should be possible for all.
|What is the max weight limit for this scale?||The Smart Wi-Fi Scale has a body weight range of 5-180 kg (9-396 lbs.)|
|How do I shut the scale off||The Smart Scale has an automatic ON/OFF power sensor to facilitate the use of the scale|
|How will I know when the batteries need changing?||There is a low batter indicator to notify when its time for batteries to be changed|
|Do I have to pair my phone with the App to use the scale?||
No. The Smart Wi-Fi Scale will operate with or without the App.
Pairing with the app allows you to track your weight information and share with family or your healthcare provider
|How many users can use one device?||The Smart Scale tracks up to 10 user profiles|
|Are there cleaning products to clean the top of the scale?||Yes. They will be offered for sale on our website. We will let you know when they are available|
|Is the scale visible at night/usable for visually challenged?||Yes. The scale has an LED display which provides a backlight to be clearly visible in darkness|
|Can you operate the scale while wearing shoes or socks?||No. The Smart Scale needs skin contact to properly measure all 13 essential measurements|
|What is the warranty on the Smart Scale?||The Smart Wi-Fi Scale has a 90-day warranty|
|Where was the Smart Scale made?||The Smart Wi-Fi Scale was made In China|