Most of our thermometers have multiple uses (DualScan). This means they can be used on different areas of the body to measure temperature or even measure a room or surface temperature.
DualScan Devices can be used to measure human temperature on the forehead or in the ear. These are contact devices so need to be placed against the individuals forehead or in ear to record an accurate measurement. Ensure to probe cover is removed before using in ear for more accurate results.
Non-Contact Devices are designed to measure the forehead temperature of an individual. This device should be held 0.4 - 2 inches from the forehead before the trigger is pressed. Ensure you are following the instructions and controlling the environment to ensure more accurate results.
Please review your device manual for specific uses and instructions for each device: https://www.getmobi.com/pages/user-manuals